15 years in the making…
Ida understands your Enterprise and Campus systems better than the people who created them. Ida is a next generation digital worker, enabling the conversational enterprise.
The premise is simple. In today’s world, people no longer want to point and click their way through your complex internal systems. Instead, they want to have a conversation. Just like they would with a human, but without the wait times or being passed from one department to another. Or getting answers that make no sense because the person answering the question wasn’t aware of all the procedures and policies that applied to you.
“Technology should work for people, not the other way around. Ida understands how to interact with your employees, managers, students, and faculty/advisors.”
“The new navigation is no navigation. Conversations 24/7, 365 days of the year, with no wait times, and in your language of choice.”
See what our digital assistant can do.
What Ida can do for you…
Ida is a digital worker that understands your Enterprise systems, can answer any question, retrieve data & reports, and perform complex transactions.
Ida works in 100 languages, and in multiple channels such as Web, Messaging, Microsoft Teams, etc.
QUICK & FLEXIBLE IMPLEMENTATION
Ida seamlessly and securely fits into hybrid cloud and on-premise architectures, is GDPR compliant, and is automated to understand your requirements in a matter of weeks.
She will reduce calls to your help desk and your highly paid departmental experts. And will be available 24/7, 365 days of the year, and will never call in sick.
PERFECT DIGITAL COLLEAGUE
Ida is the perfect digital colleague who always knows the right way to do things, and only needs to be taught something once. And has an infinite capacity for learning that can be monitored, measured, and easily trained.
DIGITAL ASSETS CONCIERGE
Ida can be the perfect concierge for all the other digital assets your organization has. Your one place that understands everything.
What is special about Ida…
Automation + Middleware
Scalable “understandING model”
Advanced multi-lingual capability
Advanced Microsoft Teams support
Cloud and on-premise Enterprise Integration