AI that is 15 years in the making…

Ida understands your Enterprise and Campus systems better than the people who created them. Ida is a next generation digital worker, enabling the conversational enterprise. Ida was designed by IntraSee, a division of Gideon Taylor.

The premise for Ida is simple. In today’s world, people no longer want to point and click their way through your complex internal systems. Instead, they want to have a conversation. Just like they would with a human, but without the wait times or being passed from one department to another. Or getting answers that make no sense because the person answering the question wasn’t aware of all the procedures and policies that applied to you.

“Technology should work for people, not the other way around. Ida understands how to interact with your employees, managers, students, and faculty/advisors.”

“The new navigation is no navigation. Conversations 24/7, 365 days of the year, with no wait times, and in your language of choice.”

Enterprise Solutions

“Show me my last paycheck.”
“I need to be out for a period of time due to sickness, what do I do?”
“I need to set my performance eval goals.”
“I need to approve some job requisitions.”
“I’d like to move Mike to Sally’s team and give him a 10% raise.”

Campus Solutions

“Can you look up my econ assignment grades?”
“What is the deadline to drop CS 101?”
“What financial aid awards have I been given?”
“Is there anything I still have to do?”
“How are Dan Freeman’s grades this semester?”

Ida Demo

See what our digital assistant can do.

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What Ida can do for you…

DIGITAL WORKER

Ida is a digital worker that understands your Enterprise systems, can answer any question, retrieve data & reports, and perform complex transactions.

VERSATILE

Ida works in 100 languages, and in multiple channels such as Web, Voice, SMS and Microsoft Teams.

QUICK & FLEXIBLE IMPLEMENTATION

Ida seamlessly and securely fits into hybrid cloud and on-premise architectures, is GDPR compliant, and is automated to understand your requirements in a matter of weeks.

24/7 SUPPORT

She will reduce calls to your help desk and your highly paid departmental experts. And will be available 24/7, 365 days of the year, and will never call in sick.

PERFECT DIGITAL COLLEAGUE

Ida is the perfect digital colleague. She is always available, never has a bad day and only needs to be taught something once. She has an infinite capacity for learning that can be monitored, measured, and easily trained.

DIGITAL ASSETS CONCIERGE

Ida is built to be a one-stop-shop. She can handle queries covering every department, interact with live agents and hand off to specialist chatbots. Go ahead, ask Ida anything!

What is special about Ida…

Automation + Middleware

Built via automation using a metadata driven middleware
Configured for your specific use-cases
Patched, upgraded, and rebuilt in minutes
Reduces human maintenance by 90%
Supports Enterprise level requirements out-of-the-box
Library of skills and integrations out of the box

Scalable “understandING model”

Accurately responds to thousands of questions
Machine learning and Generative AI driven
Automated regression testing/learning/monitoring
Integrated feedback loop for supervised learning
Dedicated training mode to speed learning
Supports multi-dimensional categorization of knowledge

Advanced multi-lingual capability

Supports both generic and specialized language support
Powered by Google Translate or Microsoft Translator
Capability to train model in non-english

Advanced Microsoft Teams support

Proactive conversations
Complex data input
Workflow and event management

Multi-platform concierge

Ida can transfer questions to different chatbots including:
OpenAI GPT
IBM Watson
Google Dialogflow
Microsoft LUIS

Cloud and on-premise Enterprise Integration

Integrates with cloud and on-premise Enterprise systems
Built for a hybrid cloud environment
Handles SSO, security, role, and privacy rules
Can integrate with legacy and custom-built applications

Interested?

Contact Us

Meet Ida